This is a translation provided for reference only. In case of any discrepancy, the Korean original shall prevail.
HANSEO AGRICO Co., Ltd. (hereinafter the “Company”) complies with the Personal Information Protection Act and other applicable laws and regulations, and hereby establishes and discloses this Privacy Policy as follows in order to protect the personal information of users.
1. Personal Information Collected and Method of Collection
The Company collects the following items in the course of membership registration and use of the services.
| Category | Items Collected | Purpose of Collection |
|---|---|---|
| Membership registration (required) | User ID, password, name, email address, contact number | Identification of members, confirmation of intent to register, provision of services, response to inquiries |
| Membership registration (optional) | Whether consent is given to receive emails | Provision of farming information and news |
| Use of bulletin boards | Content of posts, author’s user ID, date and time of posting | Provision of bulletin board services, management of posts |
| Automatically collected | Access IP address, cookies, service usage records, date and time of access | Service usage statistics, prevention of fraudulent use, security |
Passwords are stored using one-way encryption that cannot be decrypted, and even the Company cannot know the original value.
2. Processing and Retention Period of Personal Information
- Member information is retained until the member withdraws from membership and is destroyed immediately and without delay upon withdrawal.
- Posts are retained until they are deleted by the author or by the Company. Deleted posts may be kept for a certain period in order to respond to disputes and then destroyed.
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In the following cases, information is retained for the periods prescribed by the relevant laws.
- Records on labeling and advertising: 6 months (Act on the Consumer Protection in Electronic Commerce)
- Records on contracts or withdrawal of offers, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce)
- Records on consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce)
- Website visit records: 3 months (Protection of Communications Secrets Act)
3. Provision of Personal Information to Third Parties
The Company does not use users’ personal information beyond the scope notified in Section 1 or provide it to third parties. However, the following cases are exceptions.
- Where the user has given prior consent
- Where required by the provisions of laws and regulations, or where an investigative agency makes a request for investigative purposes in accordance with the procedures and methods prescribed by law
4. Entrustment of Personal Information Processing
The Company may entrust personal information processing tasks to third parties for the operation of the services, and in such case will disclose the trustee and the details of the entrusted tasks in this Policy. Current entrustment status: To be entered once confirmed.
5. Procedures and Methods for Destruction of Personal Information
- The Company destroys personal information without delay once the retention period has expired or the purpose of processing has been achieved.
- Electronic files are deleted using technical methods that make recovery impossible, and printed materials are shredded or incinerated.
6. Rights of Data Subjects and How to Exercise Them
- Users may at any time request access to, correction or deletion of, or suspension of the processing of their personal information.
- Such rights may be exercised by submitting a request to the Chief Privacy Officer in writing, by telephone, or by email, and the Company will take action without delay.
- In the case of children under the age of 14, their legal representatives may exercise these rights.
7. Measures to Ensure the Security of Personal Information
- One-way encrypted storage of passwords
- Management of access rights and access control
- Retention of access logs
- Minimization and training of personnel handling personal information
8. Use of Cookies
The Company uses cookies to maintain login status and for similar purposes. Users may refuse the storage of cookies through their web browser settings; in this case, the use of services that require login may be restricted.
9. Chief Privacy Officer
| Name / Title | Ha Seok-geon (Personal Information Management Officer) |
|---|---|
| Contact | Tel. 02-2135-4140 | Fax. 02-2135-4142 (Weekdays 10:00–17:00) |
| Address | #623, Hyundai Venture Ville, 10 Bamgogae-ro 1-gil, Gangnam-gu, Seoul, Korea |
| To be entered once confirmed |
10. Remedies for Infringement of Rights
For consultation on or reporting of personal information infringement, you may contact the following organizations.
- Personal Information Dispute Mediation Committee (1833-6972, no area code needed)
- Personal Information Infringement Report Center (118, no area code needed)
- Cyber Investigation Division, Supreme Prosecutors’ Office (1301, no area code needed)
- Cyber Investigation Bureau, Korean National Police Agency (182, no area code needed)
11. Changes to the Privacy Policy
In the event of any addition, deletion, or modification to this Policy, the Company will give notice through announcements starting 7 days before the changes take effect.
This Privacy Policy shall take effect on August 13, 2026.